Customer Testimonials
We had excellent service from A-Z.
Professional customer service. Transparent and accommodating.
The vehicle was done before lunch. Very happy with the service.
I recently had work done at Ens Lexus and the service was exceptional.
Always great service, very prompt and accommodating. Loner vehicle was very clean and comfortable. My vehicle was finished sooner than planned, so very happy with that.
Always treated with respect and do 100% what they promise. I’m on my 3rd Lexus and will be my first choice for the next one.
Professional team and exceptional customer service. Always offer the best option for their customers. Mr Sinclair was specifically very helpful each and every time I needed managing my time for the services. Unfortunately, I do not know the others by name. Thank you everyone.
Great people , excellent service. Keep it up ENS!
Take care my vehicle very good and Thomas provided the best service to maintain my Lexus .
Derek and the team at Ens Lexus are friendly, helpful, and provide outstanding service. It’s always a pleasure going there. Shao is a superb salesperson. Great place, great cars!👍🏾
Excellent dealership and service department and excellent customer service experience. The quality of work is exceptional and I highly recommend Ens Lexus for all of your vehicle sales, service and parts needs.
As always the Lexus service team are amazing
Friendly prompt service
Excellent service from the beginning to the end of purchase, as well as the best follow up service ever!
Professional, timely and courteous service every time I had interacted with the service staff Thank you
I have nothing but good things to say about Ens Lexus! Always providing great customer service. 🤗
Fast and efficient. Don't try to upset on unnecessary work.
Ens Lexus Service is excellent to deal with. They are always polite, informative, and look after their customers!
The staff at Ens Lexus always treat me like a preferred customer. I drive a 2008 Lexus that runs like a dream because of them. I always leave feeling like I have a brand new car!
We are thrilled with our experience at Ens Lexus. The process from beginning to end was so easy. We also expected to wait till March of 2023 for our Nx350H and we got the call this past Saturday that it's in and we are now the proud owners of a beautiful Lexus. Thank you Jeff and thank you Michael
We were treated excellent! Thanks for all
Just had my oil changed. Very prompt and courteous, received a complimentary interior/exterior detailing. These guys are the best!
Service was great. Would have appreciated a loaner car.
There is no other dealership that provides better quality and service in this province. Hands down I never need to think twice before bringing my baby to Ens. Thanks guys!!!
Dropped off my car, serviced, washed and ready to pick up!
Great service as always, shuttle was prompt both with drop off and pick up, and my vehicle looked and smelled like new! 10/10.
I went into Ens Lexus with an insurance claim for a windshield replacement, received excellent timely service, they also gave my vehicle a complimentary wash and vacuum, couldn’t be happier, would definitely recommend Ens Lexus.
Always pleased with the excellent and friendly service at Ens Lexus. They truly go above and beyond always. Thanks
Excellent service, thorough attention to detail, competent and personable. I look forward to, and enjoy each visit.
Lexus is a very good dealership. They have good sales and finance guys and the best service guys around. I enjoy going there.
Incredible service, friendly staff and my car was so clean!! Thanks Ens Lexus!
Everything was good
Ens Lexus is the only place to do business. I have always experienced professionalism, honesty, and the service is the best. Thomas and Derek in the service department are the best. My vehicle is always looked after 100%. I am very pleased and confident with the service I get from Ens Lexus. Thanks for a good experience each and every time. - Mary McGregor.
We felt rushed, not given a lot of info on the car we actually bought. They explained they were short staffed which can be understood but I wouldn’t say we felt very appreciated as a client. Poor guy who helped us was run off his feet. Update: spoke with the Marketing Manager and I appreciate that he heard my concerns, brought them up with the sales staff and made suggestions for how to avoid these problems. I felt heard and appreciated. Thanks Ens/Lexus. Left me with a much better impression.
Great service! They got my vehicle in quickly and diagnosed it even quicker, for a great price too!
Best service department I’ve ever dealt with
Purchased a vehicle from this dealership. We received excellent service from the sales department. Would definitely recommend it to others.
Professional service and car is great!
Thank you for the service that was completed accurately and in less than expected time.
Always helpful and courteous, accommodating and job well done.
ENS Toyota and LEXUS are both amazing as usual. Every time I go there, I feel so happy that I am driving a LEXUS. I hope all other car makers learn from TOYOTA how to build solid cars, and how to respect customers. Thanks ENS
Best service team I have had the pleasure to work with. They go the extra mile.
My RX 350 warranty had expired by a little over one month and I noticed oil on the driveway. It turned out to be the timing chain cover leaking. Scott Sinclair at En’s Lexus and his team stepped up and took care of us. The entire job was covered via warranty. I have been to other dealerships and have never experienced the level of competent, courteous and genuine customer service, that I did at En’s. Not only was the vehicle fixed, but it was detailed inside and out, and filled with fuel. All staff that I dealt with were ...
Thank you for the great service and a big shout out to Derek at Lexus for excellent service ans communication. Thank you and love my Lexus
Friendly, courteous, knowledgeable, worked with me to choose the PERFECT vehicle! I was a prior client and tried another dealership….major big error!
The Service Advisor was very helpful.
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