Customer Testimonials
Amazing service! We bought our vehicle there and had some issues with the battery, but they went above and beyond to fix that issue instantly! Shoutout to Michael and Shao as they both went out of their way and helped us out with everything we needed. Exceptional service, highly recommend!!
Always very friendly and accommodating. Always a good experience!
Have dealt with them for over 20 years and would rate them 5 star. Always very efficient and accommodating.
I just love the level of customer service that consistently happens every time you visit Ens Lexus. There’s no motivation to ever leave!!
We decided to go to Ens Lexus in Saskatoon, SK after a poor experience at another dealership. We wanted to find a vehicle that would have a lux feel, be made of high quality materials, be dependable in Saskatchewan’s challenging climate, and be able to retain its value over the long-term. We wanted to find a dealership that values its customers and serves them to the best of its ability. We decided to give Ens Lexus a try. We went to look at vehicles on New Years Eve and were lucky enough to be served by Jeff Luc, Lexus ...
Ens Lexus Staff are a wonderful group of people.The Service Department has been an incredible team to deal with and treat their Customers with the utmost respect and this makes coming in to the department always great experience. Thank you !
Love the service department, always looked after. What a great experience, every car dealership could learn from these guys !!!!
The crew at Ens Lexus provide the best service. They pick up my car, look into and resolve any concerns I have while completing the planned work, clean my vehicle and treat me with respect. Very happy I purchased a Lexus as the service is fantastic.
All the Lexus staff are a great bunch!! The service department is very accommodating and I received good service when my Lexus was being worked on.
Excellent service. Big Thanks to Shao and Michael.
ENS Lexus service is top notch. Everyone is so friendly and accommodating. You will not be disappointed!
Had in for oil service and to diagnose why tire pressure monitor light was on in spite of tire pressure being correct. No diagnosis done as apparently was not noted. Expect better service from a Lexus dealer especially as a premium price is charged. My past experience has been better. Also no engine air filter in stock. Bought one from Napa and installed myself. Apparently dealer only stocks a short supply and relies on frequent just in time delivery. Supply disruptions seem to have caught them off guard. Doesn’t seem they thought of alternate supply chain. If I could ...
We had an excellent experience dealing with Shao and Ens Lexus. First class service throughout the sales process and beyond. Thank you!
Ens Lexus provided Awesome service - completed Mechanical check / Inspection and when we picked up the Vehicle it was Vacuumed & Cleaned.
Service Manager has become like a friend over the years. The service personnel attempt to treat me fairly.
HUGE shout out to Scott in the service department, he went the extra mile and did everything he had to make sure I was well taken care of. After fixing all my issues, he got me a refund on the faulty parts, had my vehicle fueled up, and detailed! He was extremely knowledgeable and understanding. After my first visit in he had everything setup for me and my vehicle. True Professional in every sense of the word!! Absolute 10/10 quality customer service and the best experience I've had with a dealership by a long shot!! Scott is the go to ...
I recently purchased a 2022 Lexus UXH 250 from Ens Lexus and the customer service was phenomenal! Zhigang Shao was my product advisor and he was very helpful and friendly. I highly recommend this dealership.
Great people. They go Above and Beyond. This is what great SERVICE is all about.
The service here is amazing! What a great crew. All friendly and knowledgeable. On my second Lexus, great car and great service keeps me coming back.
We all wish that the work could be done cheaper. But the quality of the work and the timely matter that it was done in was second to none. The car was washed and inside cleaned. Very happy with the dealership. Always have been treated fairly.
This dealership will go above and beyond the call of duty!! Very friendly curtious staff.
Had winter tires installed. In and out in about an hour including getting my vehicle cleaned inside and out. Great service!
en Lexus Saskatoon is Amazing Have been getting my Lexus serviced here for 10 years plus From the front desk to service desk 10 plus Thanks Derek for my recent service !
Overall nice service Friendly service and efficient
Excellent service from start to finish
As usual, nothing but first class service from Ens Lexus. They were able to book me in on short notice, and returned my vehicle to me quickly, detailed, and smelling clean and sanititized. It's one of my favorite things about bringing my car there, in additional to the friendly, professional service they provide.
Got me in right away and was really easy to get what I wanted done
Always a great experience here. Staff is welcoming, professional and explain everything clearly. Vehicle was in for maintenance and was ready at the agreed to time.
A professional approach to every part of our time there. Well done.
Great staff, excellent products, always willing to help out and they know there products. Loaner cars and the clean up are a nice touch
Fast and efficient service with good customer interaction. With a nice waiting area. Prices to store tires is quite expensive though.
I recently purchased an SUV from Ens Lexus. From the minute I walked in, to the minute they dropped off my new vehicle at my work, the service was absolutely exceptional. It all started with Shao - in sales. Knowledgeable, friendly, and kind are three words to describe Shao. You can tell he genuinely wants to earn your business and wants you to be happy in your new ride. Then came my engagement with Michael Sutherland - the sales manager. Super efficient and understands that people are super busy and wants to make the process of signing papers, etc as ...
Friendly personable staff very knowledgeable explain all the services provided They address my needs thanks
Scott Sinclair and Dave Faktor are professionalism at its finest. Did everything they possibly could to make our experience A+ Thank you
Good solid service. Nice clean and serviced vehicle Honest. Someone from sales could have visited me while I waited in the dealership . . I may be purchasing in the next year or so
I wasn’t at the dealership, my husband was and he was impressed with the service.
Did a fine job of repairing the car but I am used to them washing it when serviced in Calgary. ? No car wash in Saskatoon?
Excellent service. Staff very knowledgeable, and friendly. Courtesy car was very useful.
Speedy service and much needed loaner provided while they did the work.
The Ens Lexus dealership in Saskatoon has always been very supportive and allows me to have a positive experience every time I have needed assistance.
I do appreciate your professionalism. Thank you.
Thank you so much for giving this 2018 Lexus RX 350. Yes , this is the car I am looking forward. Looks : Elegant Driving : Comfortable on city roads, pleasure driving on Highways Driving modalities : Steering is at ease , accelerator and Break: smooth operation 360degree cameras highlight Park assistance : very useful Audio system : Not user friendly. Trying to adjust various parameters . Operation of curser is difficult Mileage : too early to comment Seats : very comfortable Air conditioning: good Still to explore more features But so far , enjoying the luxury of it Nice car Thanks for your service
From drop-off to pick-up, everything went smoothly, no issues and vehicle was done in timely fashion. Thomas was great in keeping me posted on status of the service.
This was my first visit to Ens Lexus since moving to Saskatoon. I was very pleased with the excellent service and friendly staff. Thomas Yung was amazing to deal with and made sure I was very well taken care of! He took time to explain the work to be done and there were no surprises. After the work had been completed, Thomas patiently went through the completed tasks and future items I needed to be aware of. He also made sure I had a ride to and from home while my car was being serviced. Glenn and Steven provided the ...
Prompt, courteous, friendly and thorough service.
Best service I have ever had Struts replaced under warranty on a 2012 rx that we had bought 10 months prior. Dropped it off, got a courtesy car and got called when vehicle was finished. Everything was fixed and car was cleaned inside and out. Very happy
The best part about getting my vehicle serviced at ENS is getting my car back freshly washed. The service is always prompt and friendly. Thank you!
Absolute professionalism, no pressure sales,did everything they said they would. Dealership is spotless. Car was immaculate when picked up. Best experience buying a product ever.
The team at Lexus always takes care of me and my car. I feel better knowing my car is up to date on the maintenance and always leave feeling like I have a brand new car because they clean it inside and out.
Lexus already had the part preordered just incase It needed a replacement (which is did). My car was detailed and completely clean when I got it back. They even sent a shuttle to come and get my at my house so I didn’t have to wait for a drive. In addition, the shuttle driver was the nicest man. He made the ride back so pleasant. I was very impressed with the service this time around as my past experiences were not 5/5. They most certainly made up for it this time.
Lives up to its reputation in the community as a fair, friendly and honest dealership. Excels in customer service. The quality and excellence goes from top to bottom.
Not only did The Ens Lexus team have some deep knowledge of the settings for our multimedia system but they had products that were really special but unavailable in the US at this time. They fit us in when we needed service with our tight schedule and we can’t thank them enough!
Excellent service, no wait , respectful, friendly, knowledgeable!
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