Customer Testimonials

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Google Jan 26, 2023

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Google Jan 21, 2023

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Google Jan 21, 2023

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Google Jan 21, 2023

We had excellent service from A-Z.

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Google Jan 21, 2023

Professional customer service. Transparent and accommodating.

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Google Jan 17, 2023

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Google Jan 13, 2023

The vehicle was done before lunch. Very happy with the service.

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Google Jan 13, 2023

I recently had work done at Ens Lexus and the service was exceptional.

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Google Jan 11, 2023

Always great service, very prompt and accommodating. Loner vehicle was very clean and comfortable. My vehicle was finished sooner than planned, so very happy with that.

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Google Jan 11, 2023

Always treated with respect and do 100% what they promise. I’m on my 3rd Lexus and will be my first choice for the next one.

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Google Jan 11, 2023

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DealerRater Jan 9, 2023

Professional team and exceptional customer service. Always offer the best option for their customers. Mr Sinclair was specifically very helpful each and every time I needed managing my time for the services. Unfortunately, I do not know the others by name. Thank you everyone.

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Google Jan 6, 2023

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Google Jan 4, 2023

Great people , excellent service. Keep it up ENS!

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Google Dec 31, 2022

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Google Dec 28, 2022

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DealerRater Dec 24, 2022

Take care my vehicle very good and Thomas provided the best service to maintain my Lexus .

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Google Dec 24, 2022

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Google Dec 24, 2022

Derek and the team at Ens Lexus are friendly, helpful, and provide outstanding service. It’s always a pleasure going there. Shao is a superb salesperson. Great place, great cars!👍🏾

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DealerRater Dec 21, 2022

Excellent dealership and service department and excellent customer service experience. The quality of work is exceptional and I highly recommend Ens Lexus for all of your vehicle sales, service and parts needs.

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Google Dec 18, 2022

As always the Lexus service team are amazing

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Google Dec 18, 2022

Friendly prompt service

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DealerRater Dec 17, 2022

Excellent service from the beginning to the end of purchase, as well as the best follow up service ever!

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DealerRater Dec 17, 2022

Professional, timely and courteous service every time I had interacted with the service staff Thank you

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Google Dec 17, 2022

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Google Dec 16, 2022

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Google Dec 15, 2022

I have nothing but good things to say about Ens Lexus! Always providing great customer service. 🤗

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Google Dec 12, 2022

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Google Dec 11, 2022

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Google Dec 10, 2022

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Google Dec 9, 2022

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Google Dec 9, 2022

Fast and efficient. Don't try to upset on unnecessary work.

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Google Dec 8, 2022

Ens Lexus Service is excellent to deal with. They are always polite, informative, and look after their customers!

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Google Dec 8, 2022

The staff at Ens Lexus always treat me like a preferred customer. I drive a 2008 Lexus that runs like a dream because of them. I always leave feeling like I have a brand new car!

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Google Dec 5, 2022

We are thrilled with our experience at Ens Lexus. The process from beginning to end was so easy. We also expected to wait till March of 2023 for our Nx350H and we got the call this past Saturday that it's in and we are now the proud owners of a beautiful Lexus. Thank you Jeff and thank you Michael

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Google Dec 4, 2022

We were treated excellent! Thanks for all

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Google Dec 4, 2022

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Google Dec 4, 2022

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Google Dec 1, 2022

Just had my oil changed. Very prompt and courteous, received a complimentary interior/exterior detailing. These guys are the best!

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Google Dec 1, 2022

Service was great. Would have appreciated a loaner car.

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Google Nov 30, 2022

There is no other dealership that provides better quality and service in this province. Hands down I never need to think twice before bringing my baby to Ens. Thanks guys!!!

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Google Nov 26, 2022

Dropped off my car, serviced, washed and ready to pick up!

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Google Nov 26, 2022

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Google Nov 25, 2022

Great service as always, shuttle was prompt both with drop off and pick up, and my vehicle looked and smelled like new! 10/10.

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Google Nov 24, 2022

I went into Ens Lexus with an insurance claim for a windshield replacement, received excellent timely service, they also gave my vehicle a complimentary wash and vacuum, couldn’t be happier, would definitely recommend Ens Lexus.

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Google Nov 20, 2022

Always pleased with the excellent and friendly service at Ens Lexus. They truly go above and beyond always. Thanks

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DealerRater Nov 18, 2022

Excellent service, thorough attention to detail, competent and personable. I look forward to, and enjoy each visit.

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Google Nov 17, 2022

Lexus is a very good dealership. They have good sales and finance guys and the best service guys around. I enjoy going there.

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Google Nov 16, 2022

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Google Nov 16, 2022

Incredible service, friendly staff and my car was so clean!! Thanks Ens Lexus!

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Google Nov 16, 2022

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Google Nov 16, 2022

Everything was good

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Google Nov 16, 2022

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Google Nov 11, 2022

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Google Nov 11, 2022

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Google Nov 10, 2022

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Google Nov 9, 2022

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Google Nov 9, 2022

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Google Nov 9, 2022

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Google Nov 9, 2022

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Google Nov 8, 2022

Ens Lexus is the only place to do business. I have always experienced professionalism, honesty, and the service is the best. Thomas and Derek in the service department are the best. My vehicle is always looked after 100%. I am very pleased and confident with the service I get from Ens Lexus. Thanks for a good experience each and every time. - Mary McGregor.

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Google Nov 5, 2022

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Google Nov 5, 2022

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Google Nov 2, 2022

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Google Nov 1, 2022

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Google Oct 29, 2022

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Google Oct 26, 2022

We felt rushed, not given a lot of info on the car we actually bought. They explained they were short staffed which can be understood but I wouldn’t say we felt very appreciated as a client. Poor guy who helped us was run off his feet. Update: spoke with the Marketing Manager and I appreciate that he heard my concerns, brought them up with the sales staff and made suggestions for how to avoid these problems. I felt heard and appreciated. Thanks Ens/Lexus. Left me with a much better impression.

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Google Oct 25, 2022

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Google Oct 22, 2022

Great service! They got my vehicle in quickly and diagnosed it even quicker, for a great price too!

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Google Oct 21, 2022

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Google Oct 20, 2022

Best service department I’ve ever dealt with

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Google Oct 20, 2022

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Google Oct 19, 2022

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Google Oct 15, 2022

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Google Oct 15, 2022

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Google Oct 15, 2022

Purchased a vehicle from this dealership. We received excellent service from the sales department. Would definitely recommend it to others.

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Google Oct 14, 2022

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Google Oct 13, 2022

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Google Oct 13, 2022

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Google Oct 12, 2022

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Google Oct 8, 2022

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Google Oct 8, 2022

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Google Oct 8, 2022

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Google Sep 30, 2022

Professional service and car is great!

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Google Sep 29, 2022

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DealerRater Sep 29, 2022

Thank you for the service that was completed accurately and in less than expected time.

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Google Sep 27, 2022

Always helpful and courteous, accommodating and job well done.

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Google Sep 24, 2022

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Google Sep 23, 2022

ENS Toyota and LEXUS are both amazing as usual. Every time I go there, I feel so happy that I am driving a LEXUS. I hope all other car makers learn from TOYOTA how to build solid cars, and how to respect customers. Thanks ENS

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Google Sep 23, 2022

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Google Sep 21, 2022

Best service team I have had the pleasure to work with. They go the extra mile.

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DealerRater Sep 20, 2022

My RX 350 warranty had expired by a little over one month and I noticed oil on the driveway. It turned out to be the timing chain cover leaking. Scott Sinclair at En’s Lexus and his team stepped up and took care of us. The entire job was covered via warranty. I have been to other dealerships and have never experienced the level of competent, courteous and genuine customer service, that I did at En’s. Not only was the vehicle fixed, but it was detailed inside and out, and filled with fuel. All staff that I dealt with were ...

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Google Sep 20, 2022

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Google Sep 18, 2022

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DealerRater Sep 15, 2022

Thank you for the great service and a big shout out to Derek at Lexus for excellent service ans communication. Thank you and love my Lexus

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DealerRater Sep 13, 2022

Friendly, courteous, knowledgeable, worked with me to choose the PERFECT vehicle! I was a prior client and tried another dealership….major big error!

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Google Sep 2, 2022

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Google Sep 2, 2022

The Service Advisor was very helpful.

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Google Sep 2, 2022

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Google Sep 2, 2022


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